Success Stories

Patient Stories


At Active Family, we strive to provide the best care to each patient everyday.  We treat your family like our family.  Your health is part of your life  journey and your stories are what  make up our story.  On this page, we've included some of what our patients  have to say about us and  how we were part of their story.

Testimonials

 

Chris Gordon Family, Coeur d'Alene

We have been with JenniferFletcher for 6 years and followed her to AFH. She and Jessica are caring, respectful practitioners. Jen did and  continues to go above and beyond what previous Doctors did. She helped me when my back went out and sent me to the correct spine doctor to get me back on my feet. As well as seen and helped our 3 kids when they have been sick or injured. Jennifer has also encouraged and guided my husband, Chris, to stop chewing tobacco. He has been chewing for 25 years. He had a scare on his tonsils which Jen caught and sent him to a specialist, but it wasn't cancer. With Jen's encouragement to quit, he hasn't started back. Amazing staff, all are polite and kind. I have sent many people to AFH and will keep doing so!

 

Chris Gordon Family, Coeur d'Alene

Dr. Thomas Tessendorf, Hayden Chiropractor

I am writing this as a personal and professional thank you to Jessica Laplante FNP-C. Since moving here in 2014, she has been the medical provider for myself and three generations of my family. She has always been very helpful with routine and urgent care we've needed. The care has been done very professionally and leaves no stone unturned. If a referral is warranted she makes sure it is done in a timely fashion and follows up with us afterwards!  Due to my personal experience, I've used Jessica for my professional referrals as well. I know that my patients are in good hands, and will be taken care of in the same manner she provides myself and my family! I put the trust of my family and my patients in her capable hands and expertise!

 

Dr. Thomas Tessendorf, Hayden Chiropractor

Fran Snavely, Coeur d'Alene

Jennifer Fletcher, FNP-C, MN has been my primary health care provider for approximately five years.  She is caring and knowledgeable. Jen encourages a healthy lifestyle - both verbally and by offering incentives for participation in local activities.  Her approach is one that actively engages her patients in their own health care decisions.  I also appreciate the prompt reporting of test results and referral(s), as needed.  As a retired nurse-midwife I recognize good health care and I highly recommend Ms. Fletcher and Active Family Healthcare.  

 

Fran Snavely, Coeur d'Alene

Heidi Frazier, Post Falls

I've been working with Jennifer for 18 years. As a healthcare professional I understand the importance of having a dedicated primary care provider that is there for your family when you need them. When my children were younger we saw a pediatrician but I soon realized it made more sense for my entire family to see someone that knows us, knows our family, medical history, and has the personal caring touch to care for my parents ,sisters, brothers, and my husband and children. The practice has same-day appointments and availability so you don't have to go to urgent care and see a provider that knows nothing about your medical history or have your children in an unfamiliar environment when they aren't feeling well. I also love that Active Healthcare promotes prevention, exercise and good nutrition. Jen talks to my kids about helmet safety, wearing their seat belts and reinforces healthy habits. Thanks Jen for taking such great care of our family!

 

Heidi Frazier, Post Falls

Jim Bos, Athol

Where do I begin? About 5 years ago, I was at a point of not knowing if I'd make it through the next night. At the clinic, I met Jennifer and because of her persistence in finding the problem, she basically saved my life. After that the major heart center ran every test they had and turned me out their door, undiagnosed. Most medical professionals today are more interested in prescribing drugs to treat symptoms than finding the root problems. Amazing, you take care of the cause, the symptoms go away and don't return. Being an older retried, single man, I don't have a better half to keep in line. So, Jen has kind of taken on that job. In November I came in for a checkup as I was hacking up blood and very short of breath. After a couple tests, she informed me I was headed to the ER no ifs ands or buts and wasn't driving myself. With pneumonia and blood clots in my lungs and pressure on my heart, I was told by Jen I must have 9 lives, but with the abandon with which I've lived. I probably don't have many left. Twice in 4 years she saved me. So if you're looking for a no nonsense healthcare team, I highly recommend Active Family Healthcare. 

 

Jim Bos, Athol

Noelle Rene Flaherty

This is a beautiful practice with a heart for people and genuine wellness.
Such a breath of fresh air in a world where healthcare has become a business and medicine purely science rather than care and connection.
I highly recommend Active Family Healthcare with total confidence.

 

Noelle Rene Flaherty

Phyllis Vela Broyles, Hayden Lake

Last year at this time my husband and I were looking for a health care provider. We wanted to
have someone caring, that took into consideration our over all well being. Well we found her;
Jessica LaPlante, NP! Along with Jessica comes a staff and partner that go way beyond the call
of duty when it comes to your health. We could not be happier. She is kind, caring, efficient
and qualified. Jessica does not just settle for ok. She strives to do her job to the best of her
ability. She helps her patients to strive to do their best also. Her suggestions, along with follow
up calls have helped both my husband and I improve our health this last year!
Thank you Jessica for all your dedication to your patients!
Thank you to all at Active Family Health Care for stepping up. It feels so comforting to know
that all of you care about your patients. You make your patients feel special!!
If you are looking for a caring Family Practice, give Active Family Healthcare a call!
They will get you moving in the right direction to have a healthy lifestyle at any age!

 

Phyllis Vela Broyles, Hayden Lake

The Wilmes Family, Hayden Lake

Jennifer has been our medical provider for about 7 years. There are many things we like about her beginning with her "down to earth" nature and the fact that she listens to us even if she might not agree.

Our first encounter with this was when I told her that for years other doctors said nothing was wrong with my thyroid but I knew something wasn't right. I'm pretty sure she rolled her eyes (just kidding) but she sat me down and examined my neck and said she felt a lump. She had me referred to a specialist right away. No other doctor found that!

Tony had an injured arm over a weekend and went to an urgent care facility where they said nothing was wrong. His arm didn't improve and looked "off". When he finally called Jennifer, she saw him and determined that he had a detached bicep. The surgeon commented that if Jennifer hadn't caught it when she did, it would have been too late to correct.

 

The Wilmes Family, Hayden Lake


Success Stories

 

College Basketball Player Plays Again

A few years ago I had college basketball player come and see me for numbness and pain of her lower legs.  It was excruciating at times and was starting to cause her to miss practices and games.  Being a college athlete is hard enough without having to deal with a serious injury.  Athletes become very stressed out when they are potentially looking at having to be side-lined.  Not only is their team relying on them but they have a responsibility to play due to often being on scholarship.  

 

Read The Story

Hodgkin's Lymphoma

I was seeing a young women for upper respiratory symptoms. She had a sore throat, cough, runny nose and mild fever for a few days. 

 

Read The Story

Skin Cancer Detected and Cured

In 2014 I had woman come in for a mole that she was concerned about, and she felt it was changing.  I did an entire skin check on her.  The mole that she actually came in for I was not concerned about.  

 

Read The Story

Make an Appointment

208.758.0560

Contact Us